Make sure you're signed in with the Microsoft account you used to make the purchase. Here are some things you can try if something isn't right: If you have a question about your orders, select Order help. To print an order or its tax invoice, select Order details > Print / Tax Invoice. To see past orders and past purchases, use the Show and Ordered within filters. Make sure you sign in with the account you used to make the purchase. To review app, game or subscription purchases, track orders or view and print invoices, sign in to the order history page on your Microsoft account dashboard. Microsoft Store Microsoft account dashboard More.